Our Policies

With payment of any deposit, down payment, or advance fee for any service or web design project to Fritzer Designs, you as the client are agreeing to and accepting the following terms and conditions:

TERMS AND CONDITIONS

Agreement between DESIGNER and business or individual identified on this agreement. The client/individual listed below is subject to the following terms and conditions.


GENERAL WORKING AGREEMENT - This document defines the terms and conditions of our working relationship. All projects or services that DESIGNER may be contracted to produce or provide for CLIENT will be subject to the following:


PAYMENT/ESTIMATES - CLIENT agrees to pay DESIGNER in accordance with the terms specified in each proposal/estimate. CLIENT will be required to pay 50% of the project cost for web design before work can begin. All payments are non-refundable upon receipt. There are no exceptions. If you decide not to proceed, all deposits are forfeited and any graphics, layouts or mock-ups will remain the property of Fritzer Designs.

Unless otherwise specified, all subsequent balances due are payable upon art approval. We reserve the right to refuse completion or delivery of work until past due balances are paid. All services under $750 require immediate payment. Payments accepted are visa, mastercard, discover, amex and PayPal.


Estimate: Billing will reflect the actual costs incurred. Valid for only 30 days from date on estimate. Client requested changes will be billed additionally. The client will be notified of any price changes.

TERM AND TERMINATION - If you decide not to proceed, all deposits and payments made to us are forfeited and any graphics, layouts or mock-ups will remain the property of Fritzer Designs

REFUNDS - Unfortunately since our company is offering a non-tangible irrevocable good we do not and cannot issue refunds once the project has been started, which you are responsible for understanding upon purchasing any article at our site.

PROJECT DELAYS- If circumstances change and you need to put your project on hold, you will be locked in to your quoted price for a period of 30 days from your estimated start date. After 30 days, your project will need to be reassessed at current rates. If you decide not to proceed, all deposits and payments made to us are forfeited and any graphics, layouts or mock-ups will remain the property of Fritzer Designs.

REVISIONS AND ALTERATIONS - New work requested by CLIENT and performed by DESIGNER after a proposal/estimate has been approved is considered a revision or alteration. If the job changes to an extent that substantially alters the specifications described in the original estimate, we will submit a proposal revision memo to you, and a revised additional fee must be agreed to by both parties before further work proceeds.

Author's alterations and other copy changes requested after layouts or mechanicals are completed are billed at standard hourly rates of $45 per hour.


NATURE OF COPY - CLIENT agrees to exercise due diligence in its direction to us regarding preparation of materials and must be able to substantiate all claims and representations. You are responsible for all trademark, service mark, copyright and patent infringement clearances. You are also responsible for arranging, prior to publication, any necessary legal clearance of materials we prepare.


ERRORS AND OMISSIONS - It is the CLIENT'S responsibility to check proofs carefully for accuracy in all respects, ranging from spelling to technical illustrations. DESIGNER is not liable for errors or omissions.


PROPERTY AND SUPPLIER'S PERFORMANCE - DESIGNER will take all reasonable precautions to safeguard the property you entrust to us. In the absence of negligence on our part, however, we are not responsible for loss, destruction or damage or unauthorized use by others of such property. We will use our best efforts to ensure quality and timely delivery of all printed (offset, silk-screened, embossed or otherwise reproduced) pieces. Although we may use our best efforts to guard against any loss to you through the failure of our vendors, media, or others to perform in accordance with their commitments, DESIGNER is not responsible for failure on their part.

If you select your own vendors, other than those recommended by us, you may request that we coordinate their work. If at all possible, we will attempt to do so, but we cannot in anyway be held responsible for quality, price, performance or delivery.


RIGHTS OF OWNERSHIP - Once a project has been delivered by us and is fully paid for by CLIENT, DESIGNER will assign the reproduction rights of the design for the use(s) described in the proposal.


According to the Copy right Law of 1976, the rights to all design and art work, including but not limited to photography and or illustration created by independent photographers or illustrators retained by DESIGNER, or purchased from a stock agency on your behalf, remain with the individual designer, artist, photographer or illustrator. Unless a purchase of "All Rights" (A Buyout) is negotiated with DESIGNER and/or his/her authorized representative, you may not use or reproduce the design or the images therein for a purpose other than the one(s) originally stipulated. If you wish to use the design we have created and/or the images within it for another purpose or project, including a reprint or exhibition, you must contact us to arrange the transfer of rights and any additional fees before proceeding. If printing or other implementation is done through your vendors, you agree to return to us all our original mechanicals and artwork (slides, prints, drawings, separations, etc.) within two weeks, and to provide us with printed samples of each project.

We reserve the right to photograph and/or distribute or publish for our firms promotional and marketing needs any work we create for you, including mock-ups and comprehensive presentations, as samples for our portfolio, firm news letter, brochures, slide presentations and similar media. We agree to store mechanical boards and computer disks for a period of 6 months beyond the delivery of a job. Thereupon, we reserve the right to discard them.
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PRODUCTION SCHEDULES - Production schedules will be established and adhered to by both CLIENT and the DESIGNER, provided that neither shall incur any liability, penalty or additional cost due to delays caused by a state of war, riot, civil disorder, fire, labor trouble or strike, accidents, energy failure, equipment breakdown, delays in shipment by suppliers or carriers, action of government or civil authority, and acts of God or other causes beyond the control of the Client or the Designer. Where production schedules are not adhered to by the Client, final delivery date or dates will be adjusted accordingly.

All projects vary so we can not give accurate dates as to when things can be completed. Each and every project we do is unique and different.

ADDITIONAL PROVISIONS - The validity and enforceability of this agreement will be interpreted in accordance with the laws of the State of Texas applicable to agreements entered into and performed in the State of Texas. This agreement is our entire understanding and may not be modified in any respect except in an executed agreement.

If we must retain attorneys to collect our invoices, we will be entitled to reasonable attorney's fees, court costs, and interest at the maximum rate permitted by law.

YOUR WEBSITE - Unless other arrangements have been made, you are responsible for the addition of all products to your store pages, including the description of the products, item photographs, options, photo editing, optimization and resizing of images. You are also responsible for adding the additional content and photos for all website pages including the home page We can help with this but there is a charge in doing so.



If you do not understand any of this please contact us.